TERMS OF SERVICE

Last Updated: [22/09/2026]

This website is operated by Elora Jewels. Throughout the site, the terms "we", "us", and "our" refer to Elora Jewels. Elora Jewels offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our website and/or purchasing any product from us, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that:

You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
You will not use our products for any unlawful purpose.
You will not violate any applicable laws, regulations, intellectual property rights, or third-party rights.
You will not transmit any malware, viruses, or harmful code through the website.

Any violation of these Terms may result in immediate termination of access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without our written consent.

All credit card and payment information is processed through secure third-party payment gateways.

SECTION 3 - ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all information, product descriptions, pricing, or other content is completely accurate, current, or error-free.

Any reliance on website information is at your own risk.

SECTION 4 - PRODUCT PRICING & MODIFICATIONS

Prices of products may change without prior notice.

We reserve the right to:

Modify or discontinue any product.
Change product specifications.
Update pricing at any time.
Cancel promotional offers without prior notice.

SECTION 5 - PRODUCTS & SERVICES

Certain products may be available exclusively online.

While we strive to display product images and colors accurately, actual product appearance may vary depending on device settings and lighting conditions.

We reserve the right to:

Limit product quantities.
Restrict sales to specific regions.
Discontinue products at any time.

SECTION 6 - ORDER ACCEPTANCE & BILLING

We reserve the right to refuse or cancel any order at our discretion.

Orders may be cancelled if:

Product pricing errors occur.
Fraudulent activity is suspected.
Billing or shipping information is inaccurate.
Products become unavailable.

Customers agree to provide accurate and complete billing and shipping information.

SECTION 7 - RETURNS & EXCHANGES

Returns, exchanges, cancellations, and refunds are governed by our separate Return & Refund Policy, available on our website.

SECTION 8 - THIRD-PARTY SERVICES

Our website may contain links to third-party websites, payment gateways, logistics partners, or other service providers.

Elora Jewels is not responsible for the content, products, services, or practices of any third-party websites.

SECTION 9 - CUSTOMER FEEDBACK & USER CONTENT

By submitting reviews, feedback, suggestions, photos, or other content to Elora Jewels, you grant us a non-exclusive, royalty-free right to use, publish, modify, and display such content for marketing and promotional purposes.

You shall not submit content that:

Violates any law.
Infringes intellectual property rights.
Is defamatory, abusive, offensive, or misleading.

SECTION 10 - PRIVACY

Your personal information is handled according to our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

SECTION 11 - ERRORS & OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and cancel orders arising from such inaccuracies without prior notice.

SECTION 12 - PROHIBITED USES

You may not use the website:

For any unlawful purpose.
To violate intellectual property rights.
To spread malware or harmful code.
To harass, abuse, or discriminate against others.
To submit false information.
To scrape, crawl, or copy website content without permission

Violation of these provisions may result in termination of your access.

SECTION 13 - DISCLAIMER OF WARRANTIES

The website and all products and services are provided on an "as is" and "as available" basis.

Elora Jewels does not guarantee that:

The website will operate uninterrupted.
Information will always be error-free.
All technical issues will be corrected immediately.

Use of the website is at your own risk.

SECTION 14 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Elora Jewels shall not be liable for:

Indirect losses.
Consequential damages.
Loss of profits.
Loss of business opportunities.
Data loss resulting from website usage.

Our maximum liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Elora Jewels, its directors, employees, affiliates, suppliers, and service providers against any claims, damages, or expenses arising from your breach of these Terms.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.

We reserve the right to suspend or terminate access to the website if we believe you have violated these Terms.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Navsari, Gujarat, India.

SECTION 18 - CHANGES TO TERMS

We reserve the right to update these Terms at any time without prior notice.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

SECTION 19 - CONTACT INFORMATION

For any questions regarding these Terms, please contact:

ELORA JEWELS
Email: care@elorajewels.com
Phone: +91 9979592719
Address: [Your Business Address]

SECTION 20 - CONSENT TO COMMUNICATIONS

By creating an account, subscribing, or placing an order, you consent to receive:

Order updates
SMS notifications
WhatsApp messages
Promotional offers
Email newsletters
Marketing communications

You may opt out of promotional communications at any time using the unsubscribe option provided in our messages.

ELORA JEWELS reserves all rights not expressly granted herein.